Frequently Asked Questions
Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.
Just shop arteza.com and check out as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account. Then complete your order – it’s that easy!
Please note, all items in your shopping cart must be eligible for Afterpay, and the bag value must be between $35 and $1000.
Afterpay can only be used on purchases made on the arteza.com website.
Afterpay is only available to customers with a US billing address. Customers with international billing addresses will not be able to create an Afterpay account.
All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Clickherefor complete terms.
Afterpay orders are delivered within our standard shipping time frames like any order from arteza.com.
Yes, your bag value must be between $35 and $1,000 to use Afterpay on arteza.com.
Afterpay is not available on the purchase of e-gift cards. If your order contains an e-gift card and other eligible products, you will need to purchase your e-gift cards separately.
Afterpay returns follow our standard return processhere. Please note, refunds for Afterpay will be refunded from Arteza to Afterpay. We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Afterpay online account.
If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855-289-6014.